Publieke dienstverlening challenge

'Human' government

Friction between expectation and practice

When people think about the future relationship between themselves and the government, they prefer to see a government that is honest, communicates understanding towards citizens and acts with a human touch, according to research commissioned by The National Ombudsman.

The government is faced with the task of addressing and solving major social challenges. Everyone in the Netherlands expects a well thought-out policy and its reliable implementation. This is also evident from the conclusions of this study. Boer & Croon has been helping government organizations with advice and assistance since our founding in 1973. Together with our customers, we implement improvements and transformations. Our goal is to make our society a little better every day.

Public services and our expertises

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Public services community

Besides management solutions, Boer & Croon also has thematic communities, in which interdisciplinary issues are worked on. Always with the same goal in mind: Get it Done!

  • Ben van der Hee is committed to providing public services with a human touch.
  • Michiel Overgaag is not just an advisor, but implements and guides the change together with the client.

Within our unique network of associate partners are interim-managers with experience and expertise in every conceivable area of public services.

Our approach

The secret of our solutions is collaboration. Not just on paper, but in our customers' everyday practice. We really become part of your team. And we only leave when everyone on this team is working with the solutions we have developed together.

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