Trust in implementing organizations: 6 scientific building blocks
The central government has about two hundred implementing agencies that operate nationwide. They come in all shapes and types but have in common that they were created to implement one or more laws or other policy systems and receive their income through the ministry under which they fall.
The 6 scientific building blocks
If the top faces a lack of systemic confidence, a search for answers to the following questions begins:
1. To what extent do people perceive the processes and procedures of the (new) system as transparent and fair?
2. Can people sufficiently physically meet the representatives of the (new) system?
3. As a top, do you adequately live up to the values and norms of the (new) system and correct members who do not?
4. Are system representatives empowered enough to create their own promises and predictability in the (new) system?
5. To what extent do you sufficiently value middle managers and defend the (new) system?
6. What third external authoritative party can you enlist as a top to legitimize the (new) system by assuming the role of checks and balances?